Your risk assessment told you what's wrong. We fix it. Remedial works to rectify non-compliant water systems. Warranties apply to remedial plumbing works, with terms at quote stage.
20 years
Isaac's Legionella experience
HSE ACoP L8
compliant assessments
Gas Safe
registered
£5m
public liability cover
Service overview
Remedial works are the physical changes needed to correct problems found in a Legionella risk assessment or during monitoring. They might include removing dead legs and redundant pipework, replacing or repairing tanks, insulating pipes, fitting or servicing thermostatic mixing valves, adjusting water heaters, or reconfiguring pipework so water keeps moving.
Remedial works are for any building owner, manager or landlord whose assessment has listed actions to take. That includes healthcare premises, schools, golf clubs, office buildings and residential landlords.
Works are needed when your risk assessment identifies high or medium priority risks, when monitoring shows temperatures cannot be maintained, when water testing returns a positive result, or after refurbishments have left the system altered.
Remedial works sit where water hygiene and plumbing meet. Because we are Legionella specialists and a Gas Safe registered plumbing and heating team, we understand both why a change is needed and how to make it properly. Warranty terms on remedial plumbing works are set out clearly in your quote.
The risk
An unactioned risk assessment is a record that you knew about a problem and did not fix it. Meanwhile, the conditions that allow Legionella to grow, such as dead legs, poorly insulated pipes or oversized storage, stay in place and can worsen.
Leaving high-priority actions unresolved can put occupants at risk and makes it very hard to show you have met your duty. Problems that start small, like a slightly warm cold feed, can lead to contamination that requires full cleaning and disinfection and closure of facilities.
Service requirements
The scope, schedule, checks and any reporting or handover requirements are agreed for your property at quote stage.
We review your assessment and inspect the areas that need work.
You get a clear quote including the scope of work and warranty terms.
Our team carries out the agreed remedial works.
Verification and any follow-up water testing are agreed as part of the quote.
Discuss records and any assessment or scheme updates required at quote stage.
Benefits
Problems are fixed at the source, not just recorded.
Work carried out by people who know why it matters.
Warranty terms are stated clearly at quote stage.
Addressing problems early may reduce the need for more extensive corrective work.
Records show your action plan has been completed.
Assessment, works and monitoring handled together.
In detail
The works needed depend on your assessment. Examples of remedial measures include the following; the scope is agreed in your quote.
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Pipework that no longer serves an outlet holds stagnant water. We cut it back to the live supply so water cannot sit and stagnate.
Where hot water is not reaching the right temperature or cold water is warming up, we look at insulation, pipe routing, water heater settings and circulation, and make the changes needed.
Cold water storage tanks that are oversized, damaged, uncovered or poorly positioned can be repaired, modified or replaced, and are cleaned and disinfected as part of the work.
Thermostatic mixing valves need regular servicing to stay safe and effective. We service, repair or replace valves, showers and outlets that are causing problems.
Commercial sites usually need works planned around occupants. Domestic jobs for landlords and homeowners are typically smaller but just as important.
Guide
Most Legionella risk assessments end with a list of recommended actions, usually ranked by priority. High-priority actions deal with the most serious risks and should be completed as soon as possible. Lower-priority actions still matter, but can be planned around budgets and building use. Remedial works are how those actions get done.
The best remedial works remove a risk permanently rather than managing it forever. For example, a rarely used outlet can be flushed every week for years, or it can be removed along with its pipework, eliminating the risk and the ongoing task. Where it makes sense, we recommend the permanent fix.
Remedial works also need to be joined up with the rest of your compliance. When work is complete, your risk assessment, schematic drawings and written scheme may need updating so they reflect the system as it now is. Record-update arrangements should be agreed as part of the work.
Because we are both Legionella specialists and a Gas Safe registered plumbing and heating team, we can carry out a wide range of remedial works ourselves, from pipework changes to water heater adjustments and valve replacements. Warranty terms on remedial plumbing works are set out in your quote.
Whether you manage a school in Bedfordshire, an office building in Hertfordshire, a golf club or a portfolio of rental homes, we plan works around your occupants to keep disruption low, and we work 8am to 8pm, seven days a week, which makes scheduling easier.
If you have an assessment with outstanding actions, the simplest next step is a free site visit. We will review the recommendations, look at the system and give you a clear, written quote for putting things right.
Healthcare premises often need works carried out in phases so clinical areas stay in use. Thermostatic mixing valves, outlet replacements and pipework changes are planned carefully, with record-update requirements agreed as part of the work.
Schools usually prefer major works during holidays. We plan remedial works around the academic calendar, with the scope and programme agreed around the school's requirements.
Golf clubs and leisure buildings often need changing room showers and kitchen outlets addressed. We schedule works around competitions and busy periods to help limit disruption to clubhouse use.
Domestic landlords and homeowners often need smaller remedial jobs, such as removing an old loft tank that is no longer needed, insulating pipework, or replacing a scaled shower. The timescale depends on the work required; these measures can address identified risks and help landlords show they are meeting their duty to tenants. Office buildings, meanwhile, frequently need pipework tidied up after refits, where old kitchens and washrooms have left redundant pipework behind.
It depends entirely on the work needed. We visit for free and give you a detailed written quote.
Yes. Initial site visits and Legionella quotes are free. We provide detailed quotations.
Yes. We provide a warranty on remedial plumbing works. The terms are set out clearly in your quote.
Yes. We can carry out works recommended in an existing assessment, and advise if it needs reviewing.
It depends on the scope. We'll give you an expected timescale with your quote and plan works to limit disruption.
Discuss the records and any assessment or written scheme updates needed at quote stage.
Yes. We are Gas Safe registered and carry £5 million public liability insurance.
Removing dead legs and redundant pipework, improving pipe insulation, servicing or replacing thermostatic mixing valves, adjusting water heater temperatures, and repairing, modifying or replacing cold water storage tanks.
Yes. High-priority actions in your risk assessment should be done first, as they deal with the most serious risks. We help you plan the rest around your budget and how the building is used.
We're available 8am to 8pm, seven days a week, which makes it easier to schedule work around your opening hours. Call 07398 411881.
Free site visit
Book your free site visit for remedial works. Initial site visits are free; the proposed work and terms are set out in a detailed quotation.
07398 411881isaac@imwhs.com · 8am – 8pm, Monday – Sunday
